The New Abnormal is the first episode of the fourth season of 9-1-1, and the forty-seventh episode overall. It aired January 18, 2021.


When the Hollywood Reservoir dam breaks, Bobby and the 118 race into action to save passengers on a city bus that has crashed into a building several stories in the air. Maddie must first locate, and then rescue, a trapped cyclist, and Athena helps an agoraphobic woman evacuate her home. [2]



Guest Starring

  • Bryan Safi as Josh Russo
  • La Monde Byrd as Dr. David Hale
  • Claudia Christian as Captain Elaine Maynard
  • Lilli Birdsell as Sylvia Mays
  • Nikki DeLoach as Janell Hansen
  • Annie Chang as Ashley Ryerson
  • Charlie Bodin as Kurt Willits
  • Oliver Vaquer as Steve Hansen
  • Ty Parker as C.J.


  • Chiquita Fuller as Linda Bates
  • Chris Wu as Officer Williams
  • Ross Gallo as Officer Vargas
  • Charles Emmett as Hector Silva
  • Marcus Ashley as Zeke Millstein
  • Corey Clifford as Tracy Dawson
  • Thea Camara as Vanessa Hubbard


  • This episode takes place during the month of September 2020. [3]
  • Maddie is now 5 months pregnant, indicating 5 months have passed since the events of "What's Next?".
  • This episode aired on January 18, which can be written as 1/18. This is probably a pun off of 118, their station number.


  • May is taking a gap year from college and is now temporarily working at the call center, revealing what she had discussed with Maddie about in "What's Next?".
  • Eddie mentions that the bus disaster was at least "not a tsunami", referencing the events of "Sink or Swim".

Cultural References

  • Hen mentions her mother surviving the Baldwin Hills Dam disaster in 1963, when the dam containing the Baldwin Hills Reservoir in Los Angeles suffered a catastrophic failure and flooded the residential neighborhoods surrounding it.





ve 9-1-1 Episode Guide
Season 1 "Pilot" • "Let Go" • "Next of Kin" • "Worst Day Ever" • "Point of Origin" • "Heartbreaker" • "Full Moon (Creepy AF)" • "Karma's a Bitch" • "Trapped" • "A Whole New You"
Season 2 "Under Pressure" • "7.1" • "Help Is Not Coming" • "Stuck" • "Awful People" • "Dosed" • "Haunted" • "Buck, Actually" • "Hen Begins" • "Merry Ex-Mas" • "New Beginnings" • "Chimney Begins" • "Fight or Flight" • "Broken" • "Ocean's 9-1-1" • "Bobby Begins Again" • "Careful What You Wish For" • "This Life We Choose"
Season 3 "Kids Today" • "Sink or Swim" • "The Searchers" • "Triggers" • "Rage" • "Monsters" • "Athena Begins" • "Malfunction" • "Fallout" • "Christmas Spirit" • "Seize the Day" • "Fools" • "Pinned" • "The Taking of Dispatch 9-1-1" • "Eddie Begins" • "The One That Got Away" • "Powerless" • "What's Next?"
Season 4 "The New Abnormal" • "Alone Together" • "Future Tense" • "9-1-1, What's Your Grievance?" • "Buck Begins" • "Jinx" • "There Goes the Neighborhood" • "Breaking Point" • "Blindsided" • "Parenthood" • "First Responders" • "Treasure Hunt"
9-1-1: Lone Star Episode Guide
Season 1 "Pilot" • "Yee-Haw" • "Texas Proud" • "Act of God" • "Studs" • "Friends Like These" • "Bum Steer" • "Monster Inside" • "Awakening" • "Austin, We Have a Problem"
Season 2 "Back in the Saddle" • "2100°" • "Hold the Line" • "Friends With Benefits" • "Difficult Conversations" • "Everyone and Their Brother" • "Displaced" • "Bad Call" • "Saving Grace" • "A Little Help From My Friends" • "Slow Burn"
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