9-1-1 Wiki

"Malfunction" is the eighth episode of the third season of 9-1-1, and the thirty-sixth episode overall. It aired on November 11, 2019.


Emergencies include a skating mishap at an ice show, an accident involving a self-driving car and a fulfillment warehouse robot going rogue. Meanwhile, Eddie's after-hours fight club gets out-of-control and Hen struggles in her relationship with Karen.



Special Guest Star

Guest Starring

  • Tracie Thoms as Karen Wilson
  • Wallace Langham as Brian
  • Leonard Roberts as Capt. Ronnie Cooper
  • Annie Thurman as Evelyn
  • Brynn Thayer as Evelyn's Grandmother
  • Ian Ward as Boyd
  • Tina Ivlev as Marylou
  • Lauren Pritchard as Cara
  • Dominic Pace as Fight Promoter


  • Andy Cohen as Jerome
  • Brent Popolizio as Shane
  • Terence Leclere as Witch/Randy
  • Roopashree Jeevaji as Dr. Gendy
  • Gina Torrecilla as Nicole
  • Mendel Fogelman as Greg
  • Christopher Allen as Allen
  • Rafael Cabrera as Fight Fan
  • Joe Pistone as Firefighter Calley
  • Theo Breaux as Firefighter Stover
  • Peter Jang as Paramedic Logan
  • Declan Pratt as Denny Wilson
  • Kaya Jackson as Arlo
  • Kingston Bailey as Mica


  • This is the last episode that the character Lena Bosko is featured in.
  • It's mentioned that the 136 captain, Ronnie Cooper recognized Eddie from the Tsunami. However during the scene when Ronnie arrived at hospital Eddie wasn't wearing anything with the 118's identification on him.


  • Athena was suspended temporarily for her drastic actions taken while solving the case of Emmett's murder in "Athena Begins".
  • Maddie is also still suspended from work and mentions she is back in therapy which had been recommended to her in "Monsters".
  • Eddie mentions his wife, Shannon Diaz's death, which happened in "Careful What You Wish For".

Cultural References

  • Bobby mentioned that a simple wardrobe malfunction such as the sequin falling in the ice skating incident can make the skate stop. A similar incident happened on the British television series, Dancing on Ice, though no one was hurt.[2]

Important Events

  • Maddie tells Buck she is in therapy after a complaint was put in against her from her stalking the woman.
  • Eddie's activities at the fight ring are exposed to the Bobby after he puts his opponent in the hospital.
  • Hen tells Athena about her rocky homelife with Karen Wilson since their failed attempts at IVF.
  • While driving the ambulance Hen collides with another car whilst driving to the hospital and kills the occupant.





9-1-1 Episode Guide
Season 1 "Pilot" • "Let Go" • "Next of Kin" • "Worst Day Ever" • "Point of Origin" • "Heartbreaker" • "Full Moon (Creepy AF)" • "Karma's a Bitch" • "Trapped" • "A Whole New You"
Season 2 "Under Pressure" • "7.1" • "Help Is Not Coming" • "Stuck" • "Awful People" • "Dosed" • "Haunted" • "Buck, Actually" • "Hen Begins" • "Merry Ex-Mas" • "New Beginnings" • "Chimney Begins" • "Fight or Flight" • "Broken" • "Ocean's 9-1-1" • "Bobby Begins Again" • "Careful What You Wish For" • "This Life We Choose"
Season 3 "Kids Today" • "Sink or Swim" • "The Searchers" • "Triggers" • "Rage" • "Monsters" • "Athena Begins" • "Malfunction" • "Fallout" • "Christmas Spirit" • "Seize the Day" • "Fools" • "Pinned" • "The Taking of Dispatch 9-1-1" • "Eddie Begins" • "The One That Got Away" • "Powerless" • "What's Next?"
Season 4 "The New Abnormal" • "Alone Together" • "Future Tense" • "9-1-1, What's Your Grievance?" • "Buck Begins" • "Jinx" • "There Goes the Neighborhood" • "Breaking Point" • "Blindsided" • "Parenthood" • "First Responders" • "Treasure Hunt" • "Suspicion" • "Survivors"
Season 5 "Panic" • "Desperate Times" • "Desperate Measures" • "Home and Away" • "Peer Pressure" • "Brawl in Cell Block 9-1-1" • "Ghost Stories" • "Defend in Place" • "Past is Prologue" • "Wrapped in Red" • "Outside Looking In" • "Dumb Luck" • "Fear-O-Phobia"
9-1-1: Lone Star Episode Guide
Season 1 "Pilot" • "Yee-Haw" • "Texas Proud" • "Act of God" • "Studs" • "Friends Like These" • "Bum Steer" • "Monster Inside" • "Awakening" • "Austin, We Have a Problem"
Season 2 "Back in the Saddle" • "2100°" • "Hold the Line" • "Friends With Benefits" • "Difficult Conversations" • "Everyone and Their Brother" • "Displaced" • "Bad Call" • "Saving Grace" • "A Little Help From My Friends" • "Slow Burn" • "The Big Heat" • "One Day" • "Dust to Dust"
Season 3 "The Big Chill" • "Thin Ice" • "Shock and Thaw" • Push" • "Child Care" • "Red vs. Blue" •"In the Unlikely Event of an Emergency"