Despite the fact that Jamal does not appear during Season Six, he is mentioned by name twice:
Maddie Buckley mentions him by name in the episode "Home Invasion", and states that he still works at the call center.
Josh Russo mentions him by name in the episode "Red Flag", stating he still works at the call center.
Jamal was uncredited in the episode "Defend in Place" despite the fact that he was seen answering a 9-1-1 call during the episode and had speaking lines.