The first responders continue to deal with the fallout of a massive earthquake and its deadly aftershocks. Athena tries to keep the peace as Bobby and team continue to rescue victims from a collapsing high-rise hotel, both under the rubble and high above the ground. Maddie's first day on the job involves helping a pregnant couple deliver their baby safely.
Even though Mike Gray (Jeff Pickens) and Vincent Ventresca (Coach) appear at the hospital in the episodes final scene, neither is credited for their role, despite both being listed in the press release for this episode. 
Maddie Must Give A Caller Bad News Season 2 Ep. 3 9-1-1
Athena Confronts An Unfair Bodega Owner Season 2 Ep. 3 9-1-1