Claudette Collins (October 9, 1965 - March 15, 2022)[1] was a veteran 9-1-1 operator who worked at Metro Dispatch Center.
History[]
Claudette previously worked at Metro Dispatch alongside Josh until the Valley communication center poached her to work there. She transferred back to Metro after Josh persuaded her to.
Challenging May[]
Immediately after meeting May, Claudette was dismissive of her and made fun of her age. Later during the homecoming parade emergency, Claudette took over one of May’s calls and admonished her after she heard her make a mistake of estimating a time with the caller.[2]
Claudette continued to give May a hard time at work and took over her calls without giving her a proper chance to handle them herself. After seeing how she was handling a suicide call, Claudette ridiculed May for telling the caller she knew what she was going through before finding out that May had previously attempted herself on her mother’s pain pills. Claudette then admitted to May that she was hard on her because she saw the potential in her.[3]
Call Center Fire and Death[]
In "May Day", Claudette and May were put in the quiet room by Sue due to a quarrel. While working their differences out, a fire broke out right underneath the room. As it neared them, Claudette began to panic due to terrible past experience with fire, but May kept a level head and pulled her out of her panic, keep them both of them alive. Bobby later arrived to save them.
At triage, she was treated for smoke inhalation but suddenly died upon arriving at the hospital. Hen was shocked as Claudette was fine when she left triage, but Jonah claimed that she had a sudden drop in blood pressure and went into cardiac arrest while in the ambulance. Hen would later discover that Claudette's death was an act of sabotage by Jonah; subsequently, he was arrested for her murder.
Personality[]
Claudette was tough, outspoken, and very confident. She was very good at her job, and was not afraid to let people know that.
Relationships[]
Josh Russo[]
Claudette and Josh came up together and worked at the same call center for years until she transferred to another. Josh is the one who lured her back to work at his call center.
Trivia[]
- Claudette didn't wear her uniform so as not to look "corny".
- Claudette had burn scars on her back and was terrified of fire.
- Claudette was the first 9-1-1 dispatcher on either 9-1-1 or 9-1-1: Lone Star to die in the line of duty, although this remains disputable, as she was actually killed by Jonah's schemes and not by the dispatch center fire itself.
Appearances[]
| Season Five | |||||
| "Panic" | "Desperate Times" | "Desperate Measures" | "Home and Away" | "Peer Pressure" | "Brawl in Cell Block 9-1-1" |
| "Ghost Stories" | "Defend in Place" | "Past is Prologue" | "Wrapped in Red" | "Outside Looking In" | "Boston" |
| "Fear-O-Phobia" | "Dumb Luck" | "FOMO" | "May Day" | "Hero Complex" | "Starting Over" |
References[]
- ↑ "Hero Complex"
- ↑ "Home and Away"
- ↑ "Peer Pressure"